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FAQ

Subject

Why Was There A Failure When I Tried To Purchase CC?

Contents

If you are a resident in the United States of America, this problem may be a result of your state abbreviation or lack of abbreviation.

Please try both combinations of your state name.

For example:
If you are trying to use "California" Please try to use "CA" or, alternatively, if you are using "CA" please try to use "California".

For those residents in both the USA and other countries:
Your billing address may require capitalization and punctuation.

For example:
123 Main Street
Anytown, CA 12345
USA

Or it may require the opposite:

123 main street
anytown, california 12345
usa

The reasons behind this is that the credit card information passed online, in all circumstances, is very thoroughly checked over. It must match your credit card bills/statements exactly.

If you have tried all possible combinations, please contact us on the Direct Q&A or email for further assistance.

In some cases, your credit card supplier may have disabled online-transactions. In this case you must contact your credit card supplier to enable this type of transaction.
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