Terms of Service
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Terms of Service
Last Updated: November 23, 2022
1. Establishment of your GamesCampus Account. A. You may establish up to two (2) accounts with which to play GamesCampus games through access to the Service, pursuant to the terms, conditions and restrictions contained in the Terms of Use. In order to establish an Account, you must be a 'natural person,' who is over the age of sixteen (16) years old or the age of majority in your place of residence. Corporations, Limited Liability Companies, partnerships, or any other form of legal entity other than that of a "natural person" may not establish an account. By accepting this Agreement, you hereby represent and warrant that you are a 'Natural Person' over the age of sixteen. You may not share your Account with anyone. You are liable for all activities conducted through the Account. B. To register an Account to play GamesCampus games, you will be required to provide WEBZEN with: your name, address and phone number (work and home, if applicable). Failure to comply with the foregoing or to update the foregoing if your contact information changes shall constitute a breach of this Agreement, which may result in the immediate termination of your right to use your Account to access the Service. This information is used to identify you as a "unique user." In the event that WEBZEN learns that you have provided WEBZEN with false or misleading registration information, WEBZEN reserves the right to immediately terminate your Account without any notice. C. During the registration process, you will be required to select a user name and a password that is specific to your account (collectively referred to hereunder as "Password"). Your Password is to be kept confidential at all times and you are solely responsible for the security of your Password and your account. You may not disclose your Password to anyone, or allow your Password to be used by anyone to play GamesCampus games. Any damage or harm that may result to your account, or to GamesCampus games, due to lost or deleted characters or lost or deleted items within the account due to your disclosure of your Password, or due to the discovery of your Password by a third party, is your sole responsibility. Note that your user name shall be subject to the naming guidelines contained in the Terms of Use. 2. Limitations on Your Use of GamesCampus. Your license to use GamesCampus games is limited by a number of factors which are listed here, and which are contained in the GamesCampus Agreement which you were required to accept when you installed GamesCampus games. Limitations on your right to use GamesCampus may include, but not necessarily be limited to, the following: A. WEBZEN expressly reserves the exclusive right to create derivative works based on GamesCampus. This means that you may not create derivative works based on GamesCampus, without the prior express, written permission of WEBZEN. B. Only WEBZEN or its licensees have the right to host GamesCampus games including Shot Online. Accordingly, you may not host, provide matchmaking services for, or emulate or redirect the communication protocols used by WEBZEN as part of GamesCampus, regardless of the method used to do so. Such prohibited methods may include, but are not limited to, protocol emulation, tunneling, reverse engineering, modifying GamesCampus, adding components to GamesCampus games, or using a utility program to host GamesCampus. C. You may not modify GamesCampus games to change game play, including, but not limited to, the creation of cheats and/or hacks, nor may you use any third-party software which is running at the same time as GamesCampus games that accesses files which are part of GamesCampus, for any reason whatsoever. Additionally, you may not utilize any "packet sniffing" software, regardless of the operating system utilized by such software and regardless of whether or not such tools are running on the same computer as the client or any computer connected to that client or its network, or otherwise monitor GamesCampus' network connection while you or anyone else is playing GamesCampus games. D. You may not institute an attack upon a GamesCampus games' server or otherwise deliberately attempt to disrupt GamesCampus servers. You may not institute any such attack which results in the disruption of any other player's client. ANY ATTEMPT BY YOU OR ANY OTHER PLAYER ON AN ACCOUNT TRACEABLE TO YOU TO DELIBERATELY DAMAGE GAMESCAMPUS GAMES OR UNDERMINE THE LEGITIMATE OPERATION OF GAMESCAMPUS GAMES IS A VIOLATION OF CRIMINAL AND CIVIL LAWS AND, SHOULD SUCH AN ATTEMPT BE MADE OR ASSISTANCE FOR SUCH AN ATTACK BE PROVIDED, WEBZEN RESERVES THE RIGHT TO SEEK DAMAGES FROM ANY SUCH USER TO THE FULLEST EXTENT PERMITTED BY LAW. E. You may not, whether intentionally or unintentionally, violate any applicable local, state, national or international law or regulation. F. You may not modify any files which WEBZEN does not specifically authorize you to modify. G. You may not remove, alter or conceal any proprietary notices or labels on GamesCampus without the prior consent, in writing, of WEBZEN. 3. GamesCampus Rules of Conduct. As with all things, GamesCampus is governed by certain rules of conduct that must be adhered to by all users of GamesCampus. It is your responsibility to know, understand and abide by these rules of conduct. The following rules are not meant to be "exhaustive," and WEBZEN reserves the right to determine what conduct it considers to be outside the spirit of the game and to take such disciplinary measures as it sees fit. WEBZEN reserves the right to add to or amend this list of rules at any time, and you are responsible for checking these Terms of Use for any newly amended or posted rules each time that you log on. A. Rules Related to User Names. Each user will select a character name. When you choose a character's name or create a character that can be seen by other players of GamesCampus games, you must abide by the rules of common decency. WEBZEN, in its sole discretion, reserves the right to change the name, remove the label, and/or suspend your use of GamesCampus if such label is found to be offensive. In particular, the following is prohibited: (i) Names of another person with the intent to impersonate that person; (ii) Names which incorporate profane words or which are otherwise offensive, defamatory, vulgar, obscene, hateful, or racially, ethnically or otherwise objectionable. This also includes any sexual innuendo or connotation ; (iii) Names subject to the rights of any other person without authorization; (iv) Names that are deliberately intended to impersonate a WEBZEN employee. For example : WEBZEN should not be included in your character name, along with GM or GameMaster. (v) Names of religious figures; (vi) Names of notorious figures and organizations (e.g., Hitler, Nazi, Al Qaeda); (vii) Names related to drugs, narcotics, or criminal activity, including references to drug substances (e.g., Heroin, Cocaine, Cannabis); (viii) Names which do not fall under the above 6 areas, but can lead to inappropriate remarks, chat, or other forms of communication in game. Additionally, you may not purposely use a misspelling or an alternative spelling to circumvent the restrictions listed above, nor can you have a "first" and "last" name that, when combined, violate the above restrictions. WEBZEN retains the right of final name approval or exceptions to this naming policy. B. Rules Related to "Chat" and Interaction With Other Users. Communicating with other Users and WEBZEN representatives is an integral part of GamesCampus games and is referred to in this document as "Chat." Your Chats may be subject to review, modification, and deletion without notice by WEBZEN. WEBZEN is under no obligation to monitor Chat and you engage in Chat at your own risk. When engaging in Chat in GamesCampus, you may not: (i) Transmit or post sexually explicit images or other content which in the sole discretion of WEBZEN is deemed to be offensive; nor shall you transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, or racially, ethnically, or otherwise objectionable content; (ii) Carry out any action with a disruptive effect, such as cause the Chat screen to "scroll" faster than other users are able to type to it, including setting up macros with large amounts of text that, when used, can have a disruptive effect on the normal flow of Chat; (iii) Disrupt the normal flow of dialogue in Chat or otherwise act in a manner that negatively affects other users, individuals or entities, including, but not limited to, posting "Spam" messages on GamesCampus ("Spam" messages as used in this document include, but are not limited to, any effort to use a computer or other electronic device to post an unauthorized and/or unsolicited advertisement to GamesCampus); (iv) "Spam" by posting or sending more than one unsolicited message or piece of mail to a single address or in a chat area; (v) Communicate or post any user's personal information in or on the GamesCampus, or websites or forums related to GamesCampus; (vi) Use bots or other automated techniques to collect information or communicate or post any user's personal information in or on the GamesCampus, or websites or forums related to GamesCampus games; (vii) Harass, threaten, stalk, embarrass or cause distress, unwanted attention or discomfort to another user of GamesCampus or other person or entity; or (viii) Cheat during game play, including but not limited to modification of the game program files. C. Rules Related to Game Play. Game play is what GamesCampus is all about. Accordingly, the rules that govern game play in GamesCampus are taken very seriously by WEBZEN. Note that WEBZEN considers all valid play styles in GamesCampus to be part of the game. (i) All connections to GamesCampus, whether created by the WEBZEN software products or by other tools and utilities, may only be made through methods and means expressly approved by WEBZEN. Under no circumstances may you connect, or create tools that allow you to connect, to GamesCampus' private binary interface or interfaces other than those explicitly provided by WEBZEN for your use. (ii) You may not use errors in design, features which have not been documented, and/or "program bugs" to gain access that is otherwise not available, or to obtain a competitive advantage over other players. (iii) You may not use any tools which hack or alter the GamesCampus games' client or server software. (iv) You may not use software products which "packet sniff" or provide scripting and/or macroing to obtain information from GamesCampus games to gain a competitive advantage over other players. (v) You may not do anything that WEBZEN considers contrary to the "essence" of GamesCampus. 4. Account/Password Security. You are responsible for maintaining the confidentiality of your User name and password, and you will be responsible for all uses of your User Name and password, whether or not authorized by you. Also, note that the security of your account is your responsibility. WEBZEN is not responsible in the event that your account is "hacked," or if your account or computer is damaged by a virus, or for any other issues with your computer or your account which may occur in conjunction with your use of GamesCampus games. If you think that your account has been compromised, please contact WEBZEN Technical Support, by sending an email to WEBZEN's Technical Support email address, and WEBZEN will make an effort to assist you in recovering the security of your account. This includes helping to reset passwords, helping with billing issues, and offering basic suggestions for improving your account security. If you report your account stolen, hacked, or in any other way compromised, WEBZEN will suspend the account while we fully investigate the matter. This is to protect the items that are part of the account. Following this investigation, WEBZEN will determine the appropriate course of action. 5. Consequences of Violating the WEBZEN Code of Conduct. WEBZEN, in its sole discretion, reserves the right to take whatever action it deems necessary to preserve the integrity of GamesCampus and the Service. Violation of any of the terms and conditions set forth above may result in actions being taken by WEBZEN, effective immediately or at a time determined by WEBZEN, which may include, but not limited to the following: A. WEBZEN may temporarily suspend your access to the Service, B. WEBZEN may permanently terminate your access to the Service, and/or C. in the event that WEBZEN is contacted by governmental authorities and/or parties seeking information or legal redress against you for a violation committed by you or alleged to have been committed by you involving your use of GamesCampus games, WEBZEN will cooperate fully with all governmental authorities and any lawful orders of the court with regard to the release of information that relates to you and your use of GamesCampus, including but not limited to user Internet Protocol (IP) addresses, associated personal information and all other user information on file. Without limiting the actions listed above, WEBZEN retains the right to decline service to any user who violates the GamesCampus Terms of Use or the GamesCampus Agreement. 6. Experience Reimbursement. First and foremost, nothing in these rules will ever place a "duty" upon WEBZEN to reimburse you by providing experience credit for any experience lost for any reason. That being said, WEBZEN may, at its sole option, determine to reimburse experience lost by players in certain extreme and unusual situations. For instance, WEBZEN may decide to reimburse experience lost in the event of a catastrophic server failure. But remember that it is completely up to WEBZEN to determine which situations would justify experience reimbursement. In no event is WEBZEN obligated to provide any monetary reimbursement or monetary credit. 7. Our Administration of GamesCampus; Changes to the Terms of this Terms of Use Agreement. WEBZEN reserves the right, at its sole discretion, to change, modify, add to, supplement or delete any of the terms and conditions of this Agreement at any time, including, without limitation, access policies, the availability of any GamesCampus games feature, hours of availability, content, data, software or equipment needed to access GamesCampus, effective upon prior notice as follows. WEBZEN will post notification of any such changes to GamesCampus on the GamesCampus website and will post any revised Terms of Use in this location, and may provide such other notice as WEBZEN may elect in its sole discretion, which may include by email, postal mail or pop-up screen. If any future changes to this Agreement are unacceptable to you or cause you to no longer be in compliance with this Agreement, you may cease to use your GamesCampus account and terminate the account. The continued use of GamesCampus by you following notice of changes to this Agreement will mean you accept any and all such changes. WEBZEN may change, modify, suspend, or discontinue any aspect of GamesCampus at any time. WEBZEN may also impose limits on certain features or restrict your access to parts or all of GamesCampus without notice or liability. You have no interest, monetary or otherwise, in any feature, content or availability of GamesCampus, any Game Data (defined below) or in any terms or conditions of access to or use of GamesCampus games. 8. Ownership. All title, ownership rights and intellectual property rights in and to GamesCampus (including but not limited to any user accounts, titles, computer code, themes, objects, character names, stories, dialogue, catch phrases, locations, concepts, artwork, animations, sounds, musical compositions, audio-visual effects, methods of operation, moral rights, any related documentation, "applets" incorporated into GamesCampus, transcripts of the chat rooms, member profile information, recordings of games played on GamesCampus, and software) are owned by WEBZEN or its licensors. GamesCampus is protected by the copyright laws of the United States, international copyright treaties and conventions, and other associated laws. All rights are reserved. GamesCampus may contain certain licensed materials, and WEBZEN's licensors may protect their rights in the event of any violation of this Agreement. 9. Termination. This Agreement is effective until terminated by either party. In the event that you terminate this Agreement, you will forfeit your right to any and all payments you may have made for pre-purchased game access to GamesCampus. WEBZEN reserves the right to terminate this Agreement without notice, if, in WEBZEN's sole discretion, you fail to comply with any terms contained in these Terms of Use. Note that it is the policy of WEBZEN to cooperate fully in criminal investigations, including but not limited to tracing user Internet Protocol IP addresses and associated personal information as well as sharing all other user information on file with the proper authorities upon request. 10. Acknowledgments. You hereby acknowledge that: A. You assume the cost of all Internet access, telephone charges and necessary equipment, servicing, repair or correction for connecting to GamesCampus; B. As part of your registration process and in consideration for the privilege of accessing GamesCampus, WEBZEN has the right to send your computer one or more "cookies" without any further notice to you, and WEBZEN has the right to obtain certain identification information about your computer and its operating system, including the identification numbers of your hard drives, central processing unit, IP addresses and operating systems, for identification purposes without any further notice to you; C. WEBZEN has the right to obtain "non-personal" data from your connection to GamesCampus in order to make certain demographic assumptions regarding the users of GamesCampus without any further notice to you; D. WEBZEN has the right to download software program files to your computer system, including but not limited to an ActiveX file for computers operating in the Windows environment, that will record CPU, RAM, operating system, video card, and sound card information from your computer; E. GamesCampus is provided "as is" and WEBZEN does not warrant that GamesCampus will be uninterrupted or error-free, that defects will be corrected, or that this site and/or service or the server are free of viruses or other harmful components, and WEBZEN expressly disclaims all express or implied, with respect to GamesCampus, including without limitation any warranties of its condition, defects, use, merchantability or fitness for any particular purpose or use, and non-infringement. Any warranty against infringement that may be provided in Section 2-312(3) of the Uniform Commercial Code and/or in any other comparable state statute is expressly disclaimed. Some states do not allow the exclusion or limitation of implied warranties or liability for incidental damages, so the above limitations may not apply to you. F. NEITHER WEBZEN NOR ITS PARENT, SUBSIDIARIES, LICENSORS OR AFFILIATES (collectively, "LICENSOR") SHALL BE LIABLE IN ANY WAY FOR LOSS OR DAMAGE OF ANY KIND RESULTING FROM THE USE OF GAMESCAMPUS INCLUDING, BUT NOT LIMITED TO, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER DAMAGES OR LOSSES. FURTHER, LICENSOR SHALL NOT BE LIABLE IN ANY WAY FOR THE LOSS OR DAMAGE TO PLAYER CHARACTERS, ACCOUNTS, STATISTICS OR USER PROFILE INFORMATION STORED BY GAMESCAMPUS. LICENSOR SHALL NOT BE RESPONSIBLE FOR ANY INTERRUPTIONS OF SERVICE INCLUDING, BUT NOT LIMITED TO ISP DISRUPTIONS, SOFTWARE OR HARDWARE FAILURES OR ANY OTHER EVENT WHICH MAY RESULT IN A LOSS OF DATA OR DISRUPTION OF SERVICE. IN NO EVENT WILL LICENSOR BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you; G. You may not be able to access GamesCampus, whenever you want, and there may be extended periods of time where you cannot access GamesCampus; H. WEBZEN shall not be held liable for any delay or failure to perform resulting from causes outside the reasonable control of WEBZEN; I. GamesCampus requires the creation and retention of electronic files, including, but not limited to, player characters, accounts, statistics, user profiles, equipment, inventories, etc. ("Game Data"), which are stored by WEBZEN. While keeping Game Data safe is a priority of WEBZEN, note that WEBZEN shall not have any liability for the loss of any Game Data for any reason whatsoever, including but not limited to server failure, telephonic or network interruptions of any kind, defects, viruses or other harmful components, or negligent acts of WEBZEN and/or its affiliates; J. WEBZEN reserves the right, in its sole discretion, to modify or delete any information, including but not limited to Game Data and any other information accumulated, stored or uploaded on GamesCampus games; K. You are entirely liable for all activities conducted through your GamesCampus account. In the event that you become aware of any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your User Name and password, you will notify WEBZEN by Direct Q&A Board to report the suspected breach of security related to your GamesCampus account immediately; L. WEBZEN will have no liability for any circumstances arising from the unauthorized use of a Username, user's password or GamesCampus account. Any fraudulent, abusive, or otherwise illegal activity involving your GamesCampus account may be reported to appropriate law-enforcement agencies by WEBZEN. The terms of this Agreement shall extend to anyone that uses your GamesCampus account, Username, or player character(s), and you are personally responsible and liable for the consequences that may result if any such person violates the terms of the Agreement, including but not limited to termination of your account, and loss of your Username and characters. 11. Equitable Remedies. In the event that you breach this Agreement, you hereby agree that WEBZEN would be irreparably damaged if this Agreement were not specifically enforced, and therefore you agree that WEBZEN shall be entitled, without bond, other security, or proof of damages, to appropriate equitable remedies with respect to breaches of this Agreement, in addition to such other remedies as WEBZEN may otherwise have available to it under applicable laws. In the event any litigation is brought by either party in connection with this Agreement, the prevailing party in such litigation shall be entitled to recover from the other party all the costs, attorneys' fees and other expenses incurred by such prevailing party in the litigation. 12. Miscellaneous. This Agreement shall be governed by and construed in accordance with California law, without giving effect to any principles of conflicts of law. Those who choose to access this site and/or service from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. Software from this site and/or service is further subject to United States export controls. No software from this site and/or service may be downloaded or otherwise exported or re-exported: A. into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria or any other country to which the U.S. has embargoed goods; or B. to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By downloading or using the software, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list. If any provision of this Agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the subject matter herein. 13. Refund Policy A. Purchased Items are not refundable at any time or for any reason, even if the purchased items have never been in use or withdrawn from a User's virtual locker. B. ANY APPLICABLE FEES AND OTHER CHARGES ARE PAYABLE IN ADVANCE AND ARE NOT REFUNDABLE IN WHOLE OR IN PART, INCLUDING, WITHOUT LIMITATION, UPON TERMINATION OF YOUR ACCOUNT FOR ANY REASON, TERMINATION OF THIS AGREEMENT, TERMINATION OF THE CASH SHOP AND/OR THE DISCONTINUATION OF THE SERVICE. C. You may not advertise the intent to or commit the act of buying, selling, trading, sharing, or transferring access to any GamesCampus account. You may not sell, buy or trade characters or items. Any advertising regarding trading of characters or items on message boards may be deleted without notification. WEBZEN is not responsible for any problems caused by illegal trading, selling or buying of characters or items. D. Any violation of the Terms of Use, Game Policy, Rules of Conduct, License or any other agreement affecting the use of the GamesCampus service may result in termination or suspension of a user account at the sole discretion of WEBZEN. In the event of termination, no refund will be made to the user. In the event of suspension, WEBZEN will provide the suspended account user's purchased Campus Credit and items at the end of the suspension period. E. Unauthorized Child Credit Card Abuse Policy. WEBZEN will not refund or cancel purchases made by children using a parent or guardian's credit card without the parent or guardian's consent. If there is an unauthorized Child Credit Card Abuse Policy violation, the account will be permanently suspended. F. If your transactions (purchasing GamesCampus Campus Credit), appear as unauthorized or as chargeback cases, your GamesCampus account will be permanently blocked without any exception. The refund policies contained herein are an integral part of the Terms of Use between a user and WEBZEN. By purchasing items or Campus Credit, you agree to be bound by the terms of this Refund Policy. The Refund Policy, Terms of Use, Rules of Conduct and Game Policy ("Agreements") may be changed at any time without prior notice to the user. Although WEBZEN will take certain measures to inform our users of changes, it is the user's sole responsibility to frequently check the Agreements for changes. Changes to the Agreement affect only orders (Campus Credit/items) placed after the stated Effective Date of the modified Agreements. GamesCampus does not provide any telephone support. 14. SOLite and Shot Online A. Relationship between SOLite and Shot Online (i) SOLite is a mobile app for Shot Online game members that allows them to use specific content and functions on mobile devices provided by Shot Online. (ii) Anyone who is not a registered user of Shot Online cannot fully access all provided functions of SOLite. All functions of SOLite can only be accessed using Shot Online ID and password. Anyone who is not a registered user of Shot Online can still use SOLite through Guest Login. However, once the user closes SOLite after going through Guest Login, all play data will not be saved. (iii) Actions performed in SOLite such as play, acquisition, reward, and item use are all reflected in Shot Online, and actions performed in Shot Online are also reflected in the mobile app. The detailed reflection method and scope are determined by Webzen’s internal operating policy. B. Application of Online Terms and Conditions (i) When a member uses SOLite, these SOLite terms and conditions as well as the standard Shot Online terms and conditions apply. (ii) Members whose actions in SOLite do not respect Shot Online terms and conditions and operation policy may be subject to penalties including restrictions on use. (iii) If a member becomes subject to penalties such as restriction on use in Shot Online, the identical penalties are also applied in SOLite. C. SOLite Conditions of Use In order to fully use all functions of SOLite, one must be a registered member of Shot Online. Any person underage, members whose accounts are suspended or restricted, dormant accounts, users whose account was subject to withdrawal or termination, and persons who are unable to use Shot Online services or online game services (in accordance with relevant laws or otherwise) cannot fully use all functions of SOLite. D. Push Notifications (i) We may send push notifications to your mobile device to make you aware of any game updates, new game information, and other relevant messages regarding the game service. We will not send any notifications to your mobile device unless we obtain affirmative express consent from you in compliance with any applicable laws or regulations. (ii) We are not responsible for any loss or damage of mobile game data.
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