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FAQ

Subject

Changing password

Contents

If you want to change your password, please follow these steps.

1. Log into the website with your user id and password.

2. Click on your "My Account" link which is displayed under your Login ID and CC amount.

3. Enter your current password for security confirmation.

4. Click on the "Edit" button and proceed to change your information.

5. Click on submit to complete the password change process.

If you are having problems or would like us to change the password for you, please provide us with this information through DQ&A:

- User id:
- First & last name:
- Date of birth:
- Registered email:
- Secret question & answer:
- Desired password:

Once the information matches our records, we will change your password to your desired password.
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