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FAQ

Subject	Disconnections and error messages
Contents	There are a few things that could be causing disconnections and error messages while logging in. Anti-virus: please make sure you disable your anti-virus or grant Shot Online full access. Firewalls: please make sure you disable your firewall or grant Shot Online full access. Router: if you are behind a router, please make sure ports 5000-8800 are opened on your router. Shot Online uses these ports to connect. Programs: please close ALL programs that are running in the background because one of them might be causing the disconnections or error messages. Shot Online launcher: when you run Shot Online, a launcher will come up. Go to option -> and change the Update: from line 1 to line 2 or vise versa to see if it solves the problem. ISP: contact your internet service provider (ISP) to see if there are any connection outages in your area.
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