Often, an answer to your question can be found in our FAQ. Can't find what you're looking for?
Head over to our Direct Q&A.

FAQ

Subject	Password retrieval
Contents	If you have lost or forgotten your password, please follow these steps password changes. 1. Make a new account 2. Send a D Q&A with this information. - User id: - First & last name: - Date of birth: - Registered email: - Secret question & answer: Once the information matches our records, we will generate a new password and reply it back to your email.
	Only JAP
	Recovering Account Information