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FAQ

Subject

How to report a bug?

Contents

Please send in a DQA and include the steps to reproduce as we will need to reproduce the issue in order to further investigate and resolve the problem. Without any kind of details or steps on how to reproduce a problem, it can be time consuming and difficult to find a proper solution to certain problem.

Date Occurred:
Character In-Game Name:
Server:
Map (if any):
Monster Name (if any):
Item Full Description (if any):
NPC Name (if any):
Skill (if any):

Screen Shot (We may not be able to assist you if these are absent):
Issue:
Brief description:
Additional Information: 
 
Steps to reproduce:
Step 1:
Step 2:
Step 3:
Step 4:
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