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FAQ

Subject

Where will my items go after purchase?

Contents

If purchasing on the website, the item will be sent to the Premium Item Post Box of the character you chose during the purchase process.

If purchasing in game, the item will be in the Premium Item Post Box of the character you are currently logged in to.

To access your Premium Item Post Box, open your inventory (i), then press the Premium Item Post Box icon on the bottom right.
Only the first 7 items purchased will be visible. Other items can be accessed after removing those items from the box.

To move the item to your inventory, click the check box next to the item, then press the "Move to Inventory" button.
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